Artificial intelligence (AI) has become a game-changer in the printing and packaging industry, transitioning from a futuristic concept to a practical tool that is reshaping operations. The PRINTING United Alliance’s launch of PRINTING AI Consulting Services signifies a dedicated effort to assist printers and packaging professionals in navigating this transformative change with clarity and measurable results. Spearheading this initiative is Amy Servi-Bonner, the newly appointed Vice President, Consulting – Applied AI & Printing Technology, whose extensive experience in technology leadership and digital transformation uniquely positions her to help companies bridge the gap between AI theory and implementation.
Servi-Bonner emphasizes that the most significant immediate benefits of AI implementation lie in the back office and on the shop floor. Tasks such as quoting, scheduling, customer communication, and reporting are ripe for automation with AI. Commercial printers stand to gain substantial advantages by saving time on estimating, reducing errors in job planning, and providing customers with quicker and more accurate responses. These concrete benefits underscore the mission of PRINTING AI Consulting Services, which offers tailored guidance on AI readiness, ERP/MIS transformation, and productivity pilots designed to seamlessly integrate into existing workflows.
Contrary to common misconceptions, AI adoption does not necessitate a massive undertaking. Servi-Bonner dispels the myth that companies need a data scientist on staff or a substantial budget to initiate AI integration. She stresses that AI can be introduced in focused, practical ways that align with current workflows. The goal of PRINTING AI Consulting Services is to provide members with unbiased education, cut through the complexity, and connect them with proven strategies for confident decision-making rather than hesitancy.
Looking beyond automation, AI is poised to revolutionize efficiency by shifting the focus from reactive problem-solving to proactive planning. Servi-Bonner envisions a future where printing and packaging companies anticipate bottlenecks, optimize productivity through smarter planning, and engage customers through personalized, data-driven communication. She foresees AI as a critical factor in future competitiveness, projecting that within the next three to five years, AI will transition from being optional to a fundamental requirement in the industry.
As PRINTING AI strives to usher the printing and packaging sectors into this new era, Servi-Bonner’s primary role is to translate AI theory into actionable strategies for members. By delivering assessments, workshops, and pilots tailored to print and packaging workflows, the initiative aims to build a partner ecosystem and playbooks that streamline the adoption process. The overarching objective is to establish PRINTING AI as the industry’s go-to resource for leadership and trusted guidance in AI adoption.
In her parting advice to the industry, Servi-Bonner underscores the importance of taking ownership of AI strategies. Companies are urged not to outsource their AI initiatives but rather leverage their data, workflows, and customer insights as competitive advantages. The message is clear: make AI work for you, leveraging its potential to enhance operations and customer engagement. As the industry evolves, PRINTING AI stands as a beacon, ensuring that no company is left behind in the AI revolution.
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